EHR Change

April 1 Patient Portal Upgrade | What to Expect

Frontier Psychiatry is upgrading our Electronic Health Record (EHR) system on April 1.

What Now?

What to expect

  • Frontier Psychiatry is upgrading our Electronic Health Record (EHR) system on April 1.
  • As part of this transition, you’ll see a new patient portal and login experience.
  • This page explains exactly what’s changing, what’s staying the same, and what (if anything) you need to do.
Profile of an elderly man with a gray beard wearing a straw hat, glasses, and a green shirt with suspenders, against a blurred outdoor backdrop.
What To Expect

Your First Appointment

We’ll take time to listen and translate a plan into easy-to-implement steps.

1. Thorough Assessment

Your provider will guide an unhurried 45-minute conversation to learn your history, concerns, and goals.

2. Expert Opinion

We’ll share impressions, name a diagnosis if it’s clear, and outline next steps for clarification.

3. Real-Life Plan

You will receive a personalized care plan, which may include skills, routines, therapy referrals, and medication changes when appropriate.
Success Stories

Real People, Real Change

Convenient Appointments

Very convenient, easy to work with, questions are answered quickly, appointments that need to be scheduled quickly are handled pleasantly. Office staff is pleasant.

Frontier Patient
Support You Can Count On

I couldn't ask for better care! Frontier is expanding access to areas with no or very little psychiatric care. After working in hospitals throughout the Northwest, I feel like the Frontier model is providing better access to timely care than most psychiatric practices in large cities with many more providers!

Frontier Patient
Quality Care, Anywhere

I really appreciate the ability to have appointments from home. This ability has made it possible for me to finally get mental health care.

Frontier Patient
Easy Access

Easy to get scheduled for initial appointment. My provider is great.

Frontier Patient
Convenient Appointments

Very convenient, easy to work with, questions are answered quickly, appointments that need to be scheduled quickly are handled pleasantly. Office staff is pleasant.

Frontier Patient
Support You Can Count On

I couldn't ask for better care! Frontier is expanding access to areas with no or very little psychiatric care. After working in hospitals throughout the Northwest, I feel like the Frontier model is providing better access to timely care than most psychiatric practices in large cities with many more providers!

Frontier Patient
Quality Care, Anywhere

I really appreciate the ability to have appointments from home. This ability has made it possible for me to finally get mental health care.

Frontier Patient
Easy Access

Easy to get scheduled for initial appointment. My provider is great.

Frontier Patient
FAQ

Common questions about psychiatry.

Will I need medication?
Do you offer ADHD evaluations?
Can you coordinate with my doctor or therapist?
Do you offer support for specific mental health conditions?
Do you offer treatment for substance use disorders?